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Commonly asked questions
More questions? Contact Sales 💌
Do you offer a free trial of Mooncamp?
Yes! You can test Mooncamp for 14 days, completely free. No need to put out your credit card.
Do you provide customer support?
As a customer, you can contact Mooncamp's support team via chat or email at any time. In addition, all accounts with a minimum contract volume of €10,000 have access to our Priority Support, which includes prioritized handling of support requests as well as onboarding sessions with our Customer Success Team. Our Enterprise customers also receive a dedicated account manager, tailored onboarding sessions, personalized training, and ongoing support to ensure the successful deployment of Mooncamp.
What payment methods do you accept?
We accept all major credit cards as well as bank wires.
How long does it take to implement Mooncamp?
Mooncamp is ready to use from day one. You can simply continue to use your trial account and erase any sample data you don't need anymore. However, before rolling out Mooncamp to the entire company, we encourage our customers to do a limited testing phase with one or two departments. If there are any open questions that weren't addressed earlier, make sure to reach out to our Sales team.
Is my data protected?
Data protection and data security is a top priority at Mooncamp. We provide safeguards to protect your data by design and by default in order to comply with all GDPR requirements. For more information you can visit our security page.